Colleagues,  

As you prepare for a much-earned winter break, the last Tech Update of 2021 provides important information about changes to the myNortheastern student portal as well as a look ahead to some teaching information and resources for the spring. 

 Remember that phone, email, and chat support services will be available during the break. Call 617.373.HELP [4357], email help@northeastern.edu, or visit the Tech Service Portal at  service.northeastern.edu/tech/. 

Happy holidays!   

– M  

Marcus P. Robinson,  

Associate Vice President, Engagement and Experience

Tech Update: December 22, 2021

myNortheastern Services and Links on the Move 

When students return from the winter break, they can expect the myNortheastern portal to look a little different. The services and links will be retired from the student portal as of Tuesday, January 4. Students are already accessing these resources—including email accounts, academic schedules, course registration, financial services, and more—on the Student Hub. Students can log into the Hub at me.northeastern.edu and navigate to the Resources page, the primary location on the Hub where the portal links and resources now live. 

See what resources and links are available on the Student Hub >  

Winter Break IT Services Support 

IT Services walk-up support in Snell Library, including the 2nd floor Tech Bar, will be unavailable December 23 beginning at 5 p.m. through January 2. In-person support will resume when Snell Library re-opens on Monday, January 3. All other support through 617.373.HELP [4357], help@northeastern.edu and the Tech Service Portal at service.northeastern.edu/tech will continue to be available, 24/7. 

Wrap up the Semester on Canvas and Prepare for Spring 

Make wrapping up the fall semester—and the year—easy by taking advantage of the Canvas Wrap-Up Checklist. A six-step list takes instructors through reporting grades, updating course access, and next semester preparations. And when you’re ready, get ready for the spring term by reviewing instructions to import course material into a Registrar-enrolled Canvas shells, due date features in Canvas, and find more Canvas tips and tricks through advanced Canvas training.

Touch Panels Receiving Updates in Ryder and Kariotis 

Feedback from instructors has inspired the simplification of the classroom experience at Northeastern through Crestron touch panels updates in Boston classrooms. These touch panels will be updated with a new user-friendly interface prior to the start of the spring term.  

Learn more about upcoming touch panel updates >  

Teams Mobile Support for Android  

Microsoft is retiring Teams mobile support on Android 5, 6, and 7. Android users should upgrade to the current release of the operating system before support ends. The following list shows the retirement date for each version of Android: 

• Android 5: March 1, 2021 
• Android 6: July 1, 2022 
• Android 7: September 1, 2022 

Check device Android version and learn more about essential updates >