Refreshed classroom touch panels in Ryder and Kariotis for the Spring 22 Term

Dec 20, 2021

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In an effort to simplify the classroom experience for Northeastern instructors, a number of classroom touch panels will be updated with a new user interface prior to the start of the spring term. 

Feedback from instructors has shown that the current existing interface experiences are not as intuitive as they could be. The planned changes will help address these concerns and simplify the experience of teaching with technology at Northeastern.  

Rooms receiving pilot update: 

Ryder – 124, 126, 128, 141, 143, 145, 147, 153, 154, 155, 156, 157, 158, 159, 161, 202, 203, 204, 205, 207, 209, 215, 217, 220, 233, 235, 243, 245, 247, 264, 265, 266, 267, 268, 269, 270, 271, 273, 275, 277, 283, 285, 291, 293, 296, 297, 299, 394, 429, 431, 433, 435, 452, 454, 456, 460  

Kariotis – 5, 102, 104, 208 

Hayden – HA009G, HA009H

While this update will lead to a simpler and more user-friendly experience, the interface will look different than before. If possible, instructors teaching in these rooms should familiarize themselves with the changes ahead of time to minimize their impact on their first day of teaching next semester. 

Review this quick start guide prior to the first day of class >  

In these rooms, support will be just a tap away, with the introduction of a new intuitive help button on the panelClicking this button during in-classroom support hours will alert an Instructional Assistant that help is needed and trigger a message when they’re on the wayClicking it after hours will connect instructors to elevated Service Desk support.  

As usual, all instructors in need of in-classroom support in Boston can email classroomITsupport@northeastern.edu. Emails should include the building name and classroom number in the subject of the email. In-classroom support is available Monday through Friday from 6 a.m. to 9 p.m. ET, Saturday, 8 a.m. to 6 p.m. ET, and Sunday 1 p.m. to 5 p.m. ET.  

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